How We Work

Our aims & objectives

We aim to support people with diabetes, through the provision of advice and services, while the researchers we fund continue to work towards finding a cure.

We undertake national awareness campaigns to ensure the public are aware of diabetes, its risk factors, symptoms and potential complications.

We provide support to diabetes and related healthcare professionals in support of their patients through the provision of educational events and advisory literature.

We seek to achieve these goals by:

  • The funding of scientific and clinical research studies
  • The promotion of screening, wellness and other health related programmes
  • The operation of a membership Diabetes Wellness Network encouraging the sharing of knowledge and the provision of professional advice
  • The organisation of events focused on the provision of practical advice and information
  • The dissemination of information on diabetes for the purpose of informing the general public on the symptoms, causes and effects of diabetes
  • The provision of advisory literature to diabetes clinics for distribution to patients
  • The establishment of community out-reach programmes

Contacting the public

We raise money to support our work in a number of ways. We are compliant with the Data Protection Act regulations and take steps to ensure we do not contact members of the public registered with the Mailing Preference or Telephone Preference Service or those who have specifically asked us not to contact them.

By post

Our annual, national direct mail programme is aimed at improving awareness of diabetes and public understanding, as well as generating funds to be directed towards our objective activities.

This programme includes a biennial sweepstake competition.

DRWF works with a response handling company called DDC Outsourcing Solutions based in Worksop. DDC works with a number of leading charities in the UK to provide effective back office administrative services such as receiving campaign responses, thanking, banking and payment processing. DDC holds a number of industry accreditations, is Data Protection Act 1998 compliant and PCI DSS (Payment Card Industry) compliant.

By telephone

From time to time we may contact existing supporters by telephone. This may be done by an in-house team or by using a specialist agency. If the latter option is employed, the agency will always identify itself as 'working on behalf of DRWF'.


Questions or concerns about any of our communications, whether awareness raising, fundraising or educational programmes, should be directed to our head office at:

The Roundhouse
Northney Marina
Hayling Island
PO11 0NH
Tel: 023 9263 7808


You can download our Complaints Procedure policy here


Living With Diabetes

What is Diabetes? Do you know the difference between Type 1 and Type 2? Diabetes is never ‘mild’ but it can be managed.

Find out more

Get Involved

Your support can help make our dreams for a brighter future for people with diabetes, a reality. Will you help us do that?

Find out more